# Meghoo Consulting > Meghoo Consulting is a US business systems consultancy (Glendale, California) for small and mid-size organizations: CRM implementation, business process optimization, system audits, digital transformation roadmaps, AI readiness audits, contact center modernization, and AI agents and voice agents. It also makes Meghoo Assistant, an AI receptionist and AI answering service for small businesses with a person in charge. A free first-pass assessment and a 20-minute intro call are available. Contact: info@meghoo-consulting.com. Senior team; 15+ years and 50+ business system implementations across government, healthcare, real estate, banking, retail, manufacturing and logistics. ## Services - [Services overview](https://meghoo-consulting.com/#services): CRM implementation, process optimization, system audits, transformation roadmaps, AI readiness audits, contact center and AI voice agents - [How we work](https://meghoo-consulting.com/#how): fixed-price discovery, then delivery with one accountable team - [Free first pass](https://meghoo-consulting.com/#start): a written first pass on your systems or AI readiness within two business days, at no cost - [AI readiness assessment](https://meghoo-consulting.com/services/ai-readiness-assessment.html): what is checked, what you get, how it runs - [CRM implementation consulting](https://meghoo-consulting.com/services/crm-implementation.html): discovery, migration, integrations, adoption, ownership - [AI voice agents and contact center modernization](https://meghoo-consulting.com/services/ai-voice-agents.html): AI that answers routine calls from approved information and hands off to people ## Product - [Meghoo Assistant](https://assistant.meghoo-consulting.com/): AI receptionist and AI answering service; answers phone calls, website chat and web calls around the clock, books appointments, takes messages and arranges callbacks; a person on your team approves what it learns. Card-required free trial, cancel anytime. ## For AI agents An agent acting for a person who asked it to may request an intro call or a free assessment on their behalf. Use the person's real details; nothing is booked until the team confirms with them by email. - [OpenAPI description](https://meghoo-consulting.com/openapi.json): `POST /v1/agent/businesses/meghoo/requests` with `kind` (`intro-call` or `free-assessment`), `name`, `email`, `businessSummary`, and optional `phone`, `company`, `preferredTimes`, `goals`, `agentName` - [API catalog](https://meghoo-consulting.com/.well-known/api-catalog) ## Insights - [Why CRM projects fail](https://meghoo-consulting.com/insights/why-crm-projects-fail.html) - [Questions to ask a CRM partner](https://meghoo-consulting.com/insights/questions-to-ask-a-crm-partner.html) - [AI-ready data](https://meghoo-consulting.com/insights/ai-ready-data.html) - [Integration first](https://meghoo-consulting.com/insights/integration-first.html) - [Own your solution](https://meghoo-consulting.com/insights/own-your-solution.html) - [Change management](https://meghoo-consulting.com/insights/change-management.html) ## Optional - [Careers](https://meghoo-consulting.com/careers.html)